Terms of service

Last Updated: October 05, 2026

Welcome to this website (hereinafter referred to as "we" or "our"). These Terms of Service are intended to govern your use of this website and digital communication services.

By accessing or using WishSend, you agree to these Terms. If you do not agree, please do not use our services.

1. Our Services

WishSend provides digital services that may include greetings, personal messages, scheduled emails, and other digital communication features described on our website.

Available features, delivery methods, prices, and processing times may change from time to time. Specific terms displayed during checkout or for a particular service may supplement these Terms.

2. Eligibility and Your Responsibilities

You must be legally permitted to use our services and make purchases under the laws applicable to you.

You agree to:

  • Provide accurate and current information when placing an order.
  • Review the recipient details, message content, price, and delivery schedule before submitting an order.
  • Ensure you have the necessary rights and permissions to submit the content and recipient information you provide.
  • Use our services only for lawful and authorized purposes.
  • Protect your account credentials, if accounts are available.

You are responsible for the accuracy of the information you submit.

3. Orders and Payments

Prices and applicable charges will be displayed before you complete your purchase.

By submitting an order, you authorize the applicable payment provider to process the transaction using your selected payment method.

An order confirmation indicates that we have received your order. It does not necessarily mean that a message has been delivered successfully.

We may decline, cancel, or review an order when reasonably necessary to address suspected fraud, payment issues, technical problems, legal requirements, or violations of these Terms. If we cancel a paid order that has not been fulfilled, we will provide an appropriate refund where required by applicable law and our Refund Policy.

4. Digital Service Delivery

WishSend may use third-party email providers, messaging platforms, telecommunications carriers, and other delivery services to process your order.

We will make reasonable efforts to process orders in accordance with the service description displayed at the time of purchase.

Actual delivery may depend on factors outside our control, including recipient settings, spam filters, provider restrictions, network availability, incorrect contact information, and third-party outages.

Unless expressly stated otherwise, we do not guarantee that every message will reach the recipient's inbox, be read, or be viewed at a particular time.

5. Scheduled Messages

If you schedule a message for future delivery, you are responsible for selecting the correct delivery date, time, time zone, recipient, and message content.

We will make reasonable efforts to process the message according to the schedule you submit.

A scheduled delivery time is a target for processing or transmission, not a guarantee that the recipient's email or messaging provider will display the message at that exact moment.

You may request cancellation or modification before processing begins. We cannot guarantee that changes or cancellations will be possible once an order has entered the delivery process.

6. User Content

You retain your rights to content you create or submit, subject to any rights you grant us under these Terms.

You grant WishSend a limited, non-exclusive right to host, process, reproduce, and transmit your submitted content only as reasonably necessary to provide, maintain, secure, and support the services you request, and as otherwise permitted by applicable law.

You represent that you have the rights and permissions necessary to submit the content and request its delivery.

You must not submit content that:

  • Violates applicable laws or infringes another person's intellectual property or privacy rights.
  • Contains unlawful threats, harassment, fraud, or deceptive impersonation.
  • Is intended to facilitate spam, phishing, scams, or unauthorized marketing.
  • Contains malware or attempts to compromise our systems or other users.
  • Violates applicable restrictions imposed by delivery providers or telecommunications carriers.

We may investigate suspected violations and restrict or suspend access when reasonably necessary to protect users, comply with law, or prevent abuse.

7. Refunds and Cancellations

Refund eligibility is governed by our Refund Policy, which forms part of these Terms.

Digital services that have already been successfully completed or delivered may not be eligible for a refund, subject to applicable law.

Duplicate charges, verified billing errors, qualifying technical failures, and other circumstances described in our Refund Policy will be reviewed accordingly.

Nothing in these Terms removes any consumer rights that cannot legally be excluded.

8. Third-Party Services

Our services may depend on third-party payment processors, hosting providers, email services, messaging providers, or telecommunications networks.

We are not responsible for independent third-party systems beyond our reasonable control. However, this provision does not eliminate any obligations that applicable law places on us for the services we provide.

Your use of a third-party service may also be subject to that provider's own terms and policies.

9. Intellectual Property

Unless otherwise indicated, the WishSend website, branding, software, design, and original website materials are owned by or licensed to WishSend.

You may not copy, modify, distribute, reverse engineer, or commercially exploit our protected materials except as permitted by law or with our written permission.

10. Service Availability

We may update, maintain, suspend, or discontinue features from time to time.

We will make reasonable efforts to maintain service availability, but we do not guarantee uninterrupted or error-free operation.

Where a material service interruption affects a paid order, we will review the circumstances and provide an appropriate remedy when required by applicable law or our Refund Policy.

11. Disclaimer

To the extent permitted by applicable law, our services are provided on an "as available" basis.

We do not guarantee that all third-party email or messaging systems will accept, transmit, display, or deliver every message without delay or error.

Nothing in these Terms excludes warranties, remedies, or protections that cannot legally be excluded under applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, WishSend will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the services.

To the extent permitted by applicable law, our aggregate liability for claims arising from a particular paid order will not exceed the amount you paid us for the specific service giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded, including any non-waivable statutory rights or liabilities.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims and losses arising from your unlawful use of the services, your infringement of another person's rights, or your material violation of these Terms.

This provision does not require you to indemnify us for losses caused by our own conduct where such an obligation would be unlawful.

14. Suspension and Termination

We may suspend or terminate access to our services if we reasonably believe you have violated these Terms, engaged in fraud, abused our systems, or created a material legal or security risk.

Where appropriate and legally permitted, we may provide notice and an opportunity to resolve the issue.

Termination does not eliminate payment obligations or other rights and responsibilities that accrued before termination.

15. Privacy

Our collection and use of personal information are described in our Privacy Policy, available on WishSend.com.

By using the services, you acknowledge that you have had the opportunity to review that policy.

16. Changes to These Terms

We may update these Terms from time to time. We will post the updated version on this page and revise the "Last Updated" date.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

Your continued use of the services after updated Terms take effect constitutes acceptance only to the extent permitted by applicable law.

17. Governing Law and Disputes

These Terms are subject to applicable law.

The governing law, jurisdiction, and dispute resolution procedures will be determined in accordance with the legally valid terms applicable to the contracting business and the customer's location.

Nothing in this section limits mandatory consumer protections or access to remedies available under applicable law.

18. Contact Us

For questions about these Terms or our services, contact:

Email: [bo820583029@gmail.com]