Refund Policy

Last Updated: October 05, 2026

On this website, we hope you have a good experience when using our digital services. This refund policy explains when goods purchased through this website are eligible for a refund.

1. Digital Services

This website provides digital services, including scheduled messages, email sending, greetings, and other digital communication services.

Because our services may involve digital content creation, processing, scheduling, or delivery, refund eligibility depends on the status of the order and the circumstances of the request.

2. When Refunds May Be Granted

You may request a refund in the following circumstances:

  • Duplicate payment: You were charged more than once for the same order.
  • Payment error: You were charged an incorrect amount due to a verified billing error.
  • Technical failure: A technical issue on our side prevented the purchased service from being provided, and we are unable to resolve the issue within a reasonable time.
  • Delivery failure: Due to a confirmed technical malfunction on our website, the message or email was not processed or delivered. We are unable to provide appropriate remedial measures.
  • Unauthorized transaction: You believe a transaction was made without your authorization. We may request reasonable information to investigate the claim.

Depending on the circumstances, we may offer a refund, a replacement service, or another appropriate resolution.

3. When Refunds May Not Be Available

Refunds may not be available in the following circumstances:

  • The requested digital service has been successfully provided or completed.
  • A message has already been sent or delivered to the recipient.
  • A scheduled message has been processed or sent in accordance with the order.
  • The failure resulted from an incorrect recipient address or phone number entered by the customer.
  • Delivery was affected by the recipient's email provider, carrier, spam filter, device settings, or other third-party systems outside our reasonable control.
  • The customer changed their mind after the service was completed.
  • The transaction involved misuse, fraud, or a violation of our Terms of Service.

These limitations do not exclude any refund or other rights that cannot legally be waived under applicable law.

4. Scheduled Messages

Please carefully review the recipient information, message content, and scheduled delivery time before placing an order.

If you wish to cancel a scheduled message, contact us as soon as possible. Cancellation and refund eligibility depend on whether processing or delivery has started.

We cannot guarantee cancellation after a message has entered the delivery process or has been transmitted to a third-party provider.

5. How to Request a Refund

To request a refund, email us at [bo820583029@gmail.com] with the following information:

  • Your order number or transaction ID.
  • The email address used for your purchase.
  • A description of the issue.
  • Any relevant supporting information.

Please do not send your full payment card number, security code, password, or other sensitive payment credentials.

6. Review and Processing Time

We aim to review refund requests within 5 business days.

If a refund is approved, we will generally initiate it through the original payment method. The time required for the funds to appear in your account depends on the payment provider and your financial institution.

We cannot guarantee a specific posting date once a refund has been submitted.

7. Chargebacks and Billing Questions

If you believe a charge is incorrect, please contact us so we can investigate and help resolve the issue.

Nothing in this policy limits your rights to dispute unauthorized or incorrect charges through your payment provider or under applicable law.

8. Contact Us

If you need to request a refund or have questions about your bill, please send your order number to the email address and we will arrange for processing.Email: [bo820583029@gmail.com]